FREQUENTLY ASKED QUESTIONS
Erasa products are sold exclusively at erasaskincare.co.uk and we cannot guarantee products that are sold from any unauthorised source.
We would be happy to help you with any questions comments or concerns you may have, please email: sales@erasaskincare.co.uk
Erasa stands behind its products with a 100% guarantee. We offer a 30-day money back guarantee with return of the bottle. Customer Service is available to help you with any return or questions you may have about this policy, Please consult the Return Policy section for details - https://www.erasaskincare.co.uk/returns
*This product is not intended to diagnose, treat, cure, or prevent any disease. Past performance does not guarantee future results. Results may vary, depending on several factors, and thus are not guaranteed. Results experienced should not be considered permanent.
We currently accepts the all major credit cards: MasterCard, Visa and American Express. We do not accept any other payment methods. Please note that for your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
We do our best to pack and ship your item with the utmost care. There may be times when an item is damaged in transit. Please inspect the carton upon arrival for any damage that may have occurred during the shipping process. If damage occurred to the item(s) in your shipment, please email sales@erasaskincare.co.uk
Developed by a year-long combined research effort between Activen and BioMimetic Laboratories, XEP-30™ is the next generation’s answer to Activen’s widely available XEP-18 neuropeptide, an ingredient derived from cone snail toxin and used for cosmetic purposes.
As with any cosmetic agent, the best effects should be achieved with continued use.
The complete ingredients are listed on the packaging of all Erasa products and erasaskincare.co.uk at this link: https://www.erasaskincare.co.uk/product-info. If you have an additional ingredient inquiry that is not satisfied by the information posted on the packaging & website, please email sales@erasaskincare.co.uk
Our 50ml Erasa XEP-30 bottle should last 8-10 weeks while following our application instructions.
BioMimetic Laboratories/ Erasa Skincare adheres to the Skyler Brand Ventures Code of Testing Ethics and ensures that no animals are used in any form of testing of its cosmetic products or their ingredients. As an incubator founded and run by cosmetic scientists, Skyler has strong corporate principles about the development of cosmetic products without using test animals. This policy not only meets the wishes of many consumers, but also reflects the progress of scientific research and the corresponding legal environment.
As a company that uses Skyler Brand Ventures as our primary research and development partner, our safety testing rivals the best procedures in the industry. Our professional and conscientious safety assessments are based on the relevant criteria laid down in the legislation and by recognized expert bodies. We test each individual substance and combinations of different substances using special test methods to ensure that they pose no threat to health and are compatible with the skin.
No. Erasa products are paraben-free.